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Revenue

Pre-authorisation, Claims & Doctor Fees

Pre-authorisation requests where the plan demands them, claim batches per payer built from the covered charges, submission, remittance and rejection handling, and doctor fee statements computed from the same charges — revenue share without a second reconciliation.

For:Insurance deskBilling officersFinance

Where:Billing › Pre-authorisations · Claims · Doctor Fees · Statements

How to

Request a pre-authorisation

  1. On the bill or the admission, Pre-authorisation › New: the services, the estimated amount, the clinical justification; attach the payer’s form.
  2. Send; record the payer’s answer (approved amount, number, validity) when it comes; the bill shows the approval.

Build and submit a claim batch

  1. Billing › Claims › New: payer, period; the covered charges of closed bills are pulled in.
  2. Check the lines; export the payer’s file or print the claim forms; Submit.
  3. Record the remittance when paid: per line, paid, partially paid or rejected with the reason.
  4. Rejected lines go to a resubmission batch or are written off; the activity view keeps the follow-ups.

Produce doctor fee statements

  1. Billing › Doctor Fees: the share rules per practitioner (percentage or fixed per service).
  2. Statements per period: the fee lines from the charges, the amount due to each practitioner; approve and hand to payroll or accounts payable.

See also: Payers, Plans & Memberships Bills, Charges & Cashier Staff, Roster, Attendance & Payroll