Administration
Settings, Roles & Users
Users and their roles (reception, nurse, doctor, pharmacist, laboratory, radiology, cashier, billing, medical records, quality, manager), the company record the documents print from, the hospital-wide settings under Patients › Configuration › Settings, and the audit of who changed what.
For:AdministratorsIT
Where:Settings › Users · Companies · Patients › Configuration › Settings
How to
Create a user with a role
- Settings › Users › New: name, e-mail (the login); tick the GoMed role — each role sets the access to every app at once.
- Link the practitioner (for doctors) or the employee (for staff self-service).
- Send the invitation; the user sets a password from the e-mail.
Set the hospital-wide options
- Patients › Configuration › Settings: MRN format, prescription validity, the laboratory billing gate, SMS gateway, video server, identity and legal documents (card colour, Hijri dates), WhatsApp, push notifications, the hospital map.
Keep the company record right
- Settings › Companies: name in both languages, logo, address, phone, the emergency number, tax id — every printed document reads them.
Support access
- GoMed support never has a password to your database. When you ask for help, a single-use link is issued for a named operator, expires in minutes, and the visit is recorded under Settings › Support Access where you can read it.
See also: Signing in and finding your way Practitioners, Departments & Services