The GoMed modules

One record per human being: identifiers, blood group, allergies, chronic conditions, emergency contact and every insurance membership. Practitioner schedules, appointment booking by type, arrival tokens and a live queue board for reception.

The electronic medical record: one visit record per encounter with the patient's allergies and alerts always in view, coded diagnoses, computerised order entry for laboratory, imaging and procedures, referrals, sick-leave and medical certificates, consents.

Specialty consultation forms. Eight ship configured — obstetrics and gynaecology, ENT, ophthalmology, paediatrics, cardiology, oncology, nephrology and nutrition — each a set of typed questions with units, reference ranges that flag themselves, and a score where the specialty uses one (NYHA, ECOG, malnutrition risk) with its bands and response. The hospital edits any of them, or builds a ninth, from the interface. Answers are stored one per question, so they can be reported on rather than read.

Early warning and clinical flags. NEWS2 is computed from the observation chart, including the single-parameter rule, and says plainly when a parameter is missing rather than scoring it as zero. Rules read the observations and the specialty answers and raise a flag on the visit — severe hypertension, low capillary glucose, low oxygen saturation, the pre-eclampsia screening threshold, a paediatric danger sign, high potassium. A flag names the measurement and the threshold it crossed; it does not diagnose, and it never blocks or changes care. Prescriptions carry a validity window the pharmacy enforces.

The Egyptian EPI schedule ships configured — nine vaccines, twenty-two doses — and the hospital edits it or adds travel and optional vaccines. A newborn's schedule is created at registration; each dose is given, skipped with a reason, or overdue. The parent sees the card on the portal and the app, and is reminded when a dose is due.

Register an arrival in seconds, grade its urgency, record first vitals and open the ER visit. The tracking board shows every patient in the department by status; a disposition — discharge, admit, transfer, LAMA, deceased — closes the visit and feeds the registers.

Admission with deposit and pre-authorisation, bed allocation by class, transfers with full history, expected discharge, length of stay, nightly bed-day accrual to the bill, discharge summary. A bed board shows every bed on one screen.

Inpatient prescriptions become scheduled doses the nurse records as given, held or refused, with a witness on high-alert drugs. Nursing notes by shift, care plans, timed tasks, fluid balance and an SBAR handover per ward per shift.

Surgeries scheduled on a theatre calendar with surgeon, assistant, anaesthetist and nurses; sign-in, time-out and sign-out with timestamps; operative note; consumables and implants booked out of the theatre store and charged to the patient with the surgery and anaesthesia fees.

Requests arrive from the clinician's orders and are grouped per sample. Accession numbers and barcode labels, collected / received / in progress / resulted / validated states, High / Low / Critical flags by sex, printed report, and a critical-value alert on the ordering physician the moment it is validated.

X-ray, CT, MRI, ultrasound, mammography and more. Contrast-allergy and pregnancy checks before the exam, scheduling on the modality, findings and impression with templates, verification, and the study's PACS link on the request.

Every dispense is a real stock move with a batch and an expiry date, FEFO by default. Outpatient, inpatient, ER and theatre stores each map to a stock location; controlled drugs need a witness and write the register; expiring batches and below-minimum stock stay in view.

Every completed act raises a charge at the payer's tariff and splits it into the patient's co-pay and the payer's share. Running bills per visit or admission, deposits reconciled on the final invoice, packages, discount approval, claim batches per payer with rejection handling and resubmission, and monthly doctor fee-share statements that become vendor bills.

Outpatient clinics collect before the visit. "Send to cashier" on an appointment, a laboratory request or an imaging request creates the order in the open POS session with the patient as the customer and the reference on the receipt. The cashier takes the money in the Point of Sale; the appointment shows "paid at the desk". Nothing is typed twice, and the service the doctor ordered is the service the cashier charges.

Donor eligibility and deferral, screening before release, units by component and group with expiry, compatible cross-match, issue to the ward or theatre, transfusion record with reactions.

Chronic patients on a weekly schedule generate the month's sessions in one click; each session records pre/post weight and vitals, dialyser, access, heparin and complications, and is charged automatically.

Paper files tracked in and out; closed visits without a coded diagnosis in a worklist; release-of-information log; birth register that opens the newborn's record; death register; notifiable diseases fed automatically from coded diagnoses.

The card carries the hospital's colour band, the file number, a photo and a QR. Certificates and notifications carry the same QR. Scanning it opens a page that says whether the document is still valid — and nothing else: no diagnosis, no clinical data. A notification, once issued, is not edited; it is cancelled with a reason and re-issued under a new number, so the civil authority never sees two versions of one paper. Hijri dates print beside the Gregorian date where the hospital switches them on.

Every document is typed, dated and attached to the file. An insurance card that expires next month is on a list today and raises a reminder for the person who uploaded it, instead of being discovered at the cashier. The registration screen takes the patient's photo from the webcam — or the phone camera — and it shows on the file, the wristband and the card.

Anyone reports; quality investigates, assigns the corrective action and closes. Sentinel events alert the quality team at once. Hospital-acquired infection cases by ward and device, and accreditation self-assessments scored per standard with evidence and owner.

A patient logs in to see upcoming appointments and request a new one, download validated laboratory and imaging reports, view prescriptions and pay invoices — free accounts, never counted against the subscription.

Staff files with licences and certificates that warn before they lapse, department duty rosters by shift, biometric attendance, leave, and payroll with Egyptian tax and social insurance.

Patient invoices and payer claims land on a real ledger with the department as cost centre. Receivables by payer, payables, bank reconciliation, petty cash, post-dated cheques, fixed assets, budgets, financial reports and Egyptian e-invoice and e-receipt compliance.

Department requisitions to purchase orders to receipt into the main store, internal transfers to sub-stores, lot and expiry control, custody of instruments and devices issued to staff.

Every device with its PPM schedule, calibration due date and service history; breakdown requests from any department; facilities work orders.

Diet orders per admission for the kitchen, bed-cleaning tasks raised on discharge, instrument sets with sterilisation cycles, ambulance trips with vehicle and crew, and the mortuary register.

Patients today, ER waiting, bed occupancy, admissions and discharges, outstanding bills and claims, pending results, staff present — every card drills through to the records behind it. Pivot and graph views on charges, visits and incidents.

An assistant that answers questions from the tenant's own records: today's occupancy, a payer's outstanding claims, a department's revenue this month. Sold separately.

Home page with the emergency number, departments and doctors published from the practitioner records, online booking that feeds reception's queue, the hospital map, and the doors into the patient portal, the staff portal and the help desk. Built on Odoo's website builder, branded from the company record.

Tickets raised on the portal, in the app, at reception or by e-mail, each knowing the patient or employee behind it. Categories for complaints, suggestions, maintenance, housekeeping, IT, billing and catering; teams with SLA targets; a maintenance ticket becomes the Maintenance request for the biomedical team.

Installed from the browser on any phone — no store account needed. The patient's phase decides the screens: outpatient (book a visit, order a test, results with PDF, prescriptions with dose reminders, bills, record, map) or inpatient (ward and bed, doses due today, meal ordering against the diet order, the operation, a call-for-help button that reaches the ward's nurses). Staff get check-in and check-out, duty times and swap requests, a task inbox with the ward's calls for help, leave, payslips and expenses, the help desk, and an indoor location: the hospital's Wi-Fi controller, a QR at each door, or a tap — so a charge nurse can see where the team is. Push notifications for calls, swap answers, ticket replies and dose times; Arabic and English.

Fifty-two teeth — permanent and deciduous — drawn as the chart dentists read, with caries, restorations, crowns, root canals, missing and impacted teeth marked per surface. The treatment plan lists what is to be done on which tooth; marking an item done captures its charge on the patient's bill.

Eight joints and thirty-four movements ship with their normal ranges. The therapist records active and passive range, the deficit and the percentage of normal compute themselves, strength is graded 0–5, and each session records the modalities used and the pain score before and after — so progress is a chart, not an impression.

One chart per patient per day. The nurse adds the next hour and the row is timed; MAP and the fluid balance compute themselves; a MAP under 65 or a saturation under 90 is red on the sheet. Ventilator changes are recorded as they happen. A central line or urinary catheter past seven days is highlighted so the round asks whether it is still needed. The day's goals are written in the morning and reviewed in the evening.