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Getting started

Signing in and finding your way

GoMed is one system with one login. Every app opens on its own dashboard; the app drawer groups them the way the hospital is organised; every record carries a chatter for messages, followers and scheduled activities. Arabic and English switch per user.

For:Everyone

Where:https://<your-hospital>.gomed.goliveict.com

The app drawer: nine groups, one glyph per app.
The app drawer: nine groups, one glyph per app.
Every app opens on a dashboard; every card is a click away from the list behind it.
Every app opens on a dashboard; every card is a click away from the list behind it.

How to

Sign in

  1. Open the hospital’s address in Chrome, Edge, Safari or Firefox.
  2. Enter the e-mail and password your administrator gave you.
  3. The first screen is the dashboard of your main app; the grid icon top-left opens the app drawer.
Lost your password? Use “Reset password” on the login page; the link arrives by e-mail. An administrator can also set a new one under Settings › Users.

Move between apps

  1. Click the grid icon top-left.
  2. Apps are grouped: Front Office, Clinical, Diagnostics & Pharmacy, Revenue, Records & Quality, People, Supply, Collaboration, Administration.
  3. Click an app; its menu appears across the top.

Read a dashboard

  1. Numbers of the day are at the top, charts of the fortnight beneath, and the records needing attention at the bottom.
  2. Click any card to open the list it counts.
  3. Use the date filter on the right of the dashboard to look at another period.

Search, filter and group a list

  1. Type in the search box at the top of any list; choose which field to search from the dropdown that appears.
  2. Open the filter panel (funnel icon) for saved filters such as “Today”, “Mine” or “Overdue”.
  3. Group by a field to see totals per practitioner, department or payer.
  4. Save a filter you use daily: Favourites › Save current search.

Use the chatter, followers and activities

  1. Every record — a patient, a visit, a claim, a ticket — has a chatter under or beside the form.
  2. “Send message” reaches the followers by e-mail and in Discuss; “Log note” stays internal.
  3. “Activities” schedules a call, a to-do or a review with a deadline for a colleague; it appears in their inbox and on the activity view of the list.
  4. Attach files with the paper-clip; they stay on the record.

Switch to Arabic

  1. Click your name top-right › My Profile.
  2. Set Language to Arabic; save.
  3. Reload: menus, fields and reports are in Arabic, right-to-left.

Print a document

  1. On a record, open Print (the printer icon or the ⚙ menu) and choose the report.
  2. A PDF opens in a new tab; the browser prints or saves it.
  3. Set the paper size for cards and labels under Settings › Technical › Paper Formats only if the printer needs a different one.

Questions the desk asks

Two people opened the same record — whose change wins?

The last save wins, but the chatter records both. Refresh before editing a record someone else is likely to be on.

Can I undo an archive?

Yes: filter the list on Archived, open the record and Unarchive.

See also: Patients & Registration Settings, Roles & Users

Patients & Registration →