GoMed User Guide

GoMed is one system with one login. Every app opens on its own dashboard; the app drawer groups them the way the hospital is organised; every record carries a chatter for…

One record per human being, with a permanent medical record number (MRN). Everything else — visits, results, bills, admissions — hangs off it. Registration takes a minute…

Booking against each practitioner’s schedule, walk-ins, arrival tokens, a live queue for reception and a corridor screen for the waiting room. A teleconsultation type giv…

Every doctor, nurse and technician who acts on a record is a practitioner: a specialty, a department, a licence, a consultation fee and a login. The service catalogue is …

Who pays for what: payers (insurers, TPAs, companies, the national scheme), their plans with coverage rules and co-payments, and each patient’s membership with a member n…

The patient’s papers — national ID, insurance card, pre-authorisation letter, referral, external reports and imaging, signed consents — each typed, dated and attached to …

A patient card with the hospital’s band, the file number, the photo and a QR. Certificates and birth and death notifications carry the same QR. Anyone who scans it reache…

Confirmations when an appointment is booked, a reminder the day before, “your turn is near” from the queue, and “results ready” from the laboratory and radiology — in Ara…

The electronic medical record. A visit (encounter) is one contact — outpatient, emergency or inpatient — with vitals, complaint, history, examination, diagnoses coded in …

Eight specialties ship with the structured consultation form their clinicians use — obstetrics and gynaecology, ENT, ophthalmology, paediatrics, cardiology, oncology, nep…

e-Prescriptions from the medicine master with dose, route, frequency and duration, checked against the patient’s allergies before signing, sent to the pharmacy queue and …

Sick-leave, fitness, attendance and medical-report certificates issued from the visit, numbered, printed with a QR an employer can verify; and consents — to treatment, su…

The national childhood schedule — nine vaccines, twenty-two doses on the Egyptian EPI calendar — generated from the birth date. Each dose is due, given (with lot, site an…

Triage in seconds on the ESI 1–5 scale with the first vitals, a tracking board of everyone in the department by acuity and waiting time, and a disposition — admit, discha…

Wards, rooms and beds with classes and prices; admissions from the ER, the clinic or a booking; transfers between beds and wards; discharge with a summary; the bed board …

The ward’s working day: doses due on the medication administration record, given after scanning the wristband and the medicine, notes and care plans per shift, tasks with…

One chart per patient per day: hourly observations with the mean arterial pressure computed, CVP, urine output and fluid balance, sedation (RASS) and GCS, ventilator sett…

The operating list per theatre, the team, the pre-operative orders; the WHO surgical safety checklist as nineteen named items read aloud in three phases; two independent …

An odontogram on the FDI numbering — fifty-two teeth, permanent and deciduous — with findings per tooth and surface, oral hygiene and gingival status, and a treatment pla…

An assessment with range of motion in degrees, active and passive, against the normal for each joint and movement; muscle power on the MRC 0–5 scale; a session plan; and …

From the order to the validated report without a paper requisition: the test catalogue with reference ranges by sex and age, specimens with a barcoded label and a chain o…

The exam catalogue by modality, imaging requests from the chart or the desk, safety checks before the study (pregnancy, contrast allergy, kidney function), the worklist p…

The medicine master with generic, form, strength, barcode and high-alert flag; stock by pharmacy and store with batches and expiry; the dispensing queue fed by signed pre…

Donors and donations with screening, blood units by group and component with expiry, requests from the wards, cross-matching, issue and the transfusion record with the wr…

Machines and chairs, chronic patients on a weekly schedule, each session with pre- and post-weight, the prescription (duration, flow, dialyser, heparin), the hourly obser…

Every clinical act becomes a charge the moment it happens — consultation, test, study, dispense, bed-day, theatre, consumable — on a running bill per visit or admission, …

For clinics that collect at a till: a booked visit, a laboratory request or an imaging request is sent to the cashier’s point of sale as an order to pay, with the patient…

Pre-authorisation requests where the plan demands them, claim batches per payer built from the covered charges, submission, remittance and rejection handling, and doctor …

Chart tracking between departments, the ICD-10 coding worklist per discharged visit, release of information with consent and audit, and the statutory registers — births, …

Incident reporting with severity, root cause and corrective actions; infection surveillance with device days and rates; accreditation self-assessments against checklist t…

The departments that keep the clinical ones running: ambulance trips with the vehicle and the crew, diet orders per admitted patient feeding the kitchen and the meal menu…

The patient’s own login: appointments, today’s queue and video visit, results with the PDF, prescriptions with dose reminders, bills and receipts, the health record, cons…

One installable app at /app — no store account, installed from the browser on Android and iPhone. Who signs in decides what it shows: a patient’s care (book, results, med…

The hospital’s public site, branded from the company record: departments, the doctors’ directory with their schedules, online booking that lands in portal requests, the h…

The hospital’s WhatsApp Business number answers patients: verifies them by national ID, replies to appointment, result and bill questions from their own record only, take…

Complaints, suggestions and requests from patients (portal, app, WhatsApp) and staff (app, back office), with teams, SLA targets, stages and a hand-off to the Maintenance…

Employees with credentials and licences, the duty roster per ward and shift, attendance from biometric devices or the app, leave with allocations and approvals, payroll w…

Requisitions from departments, requests for quotation and purchase orders, receipts with batches and expiry into the main store, transfers to pharmacies and wards, stock …

Users and their roles (reception, nurse, doctor, pharmacist, laboratory, radiology, cashier, billing, medical records, quality, manager), the company record the documents…

Every app has a dashboard; the hospital dashboard brings the day together — visits, admissions, occupancy, theatre, revenue, collections, claims, incidents. Pivot and gra…