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Mobile App (patients and staff)

One installable app at /app — no store account, installed from the browser on Android and iPhone. Who signs in decides what it shows: a patient’s care (book, results, medicines, queue, video, consents, vaccinations, bills, meals, call for help) or a staff member’s day (check-in, duties, swaps, tasks, self-service, indoor location). Push notifications; Arabic and English.

For:PatientsNursesAll staff

Where:https://<hospital>/app · Patients › Configuration › Mobile App

The patient home: today’s visit, medicines due, results.
The patient home: today’s visit, medicines due, results.
The staff home: check-in, duty, tasks, where I am.
The staff home: check-in, duty, tasks, where I am.

Before you start

Push
Patients › Configuration › Settings › Push Notifications: set up at install when the pywebpush package is present; the staff and patients allow notifications the first time.
Indoor location
Patients › Configuration › Location Zones: wards, clinics, theatres, offices, each with its Wi-Fi access points or a QR printed at the door.

How to

Install the app on a phone

  1. Open https://<hospital>/app in the phone’s browser and sign in.
  2. Android: “Add to Home screen” from the menu; iPhone: Share › Add to Home Screen.
  3. Allow notifications when asked.

Patient: book, read results, take medicines on time

  1. Book: a visit, a test or a study from Book; results appear under Results with the PDF; prescriptions under Medicines with dose reminders pushed at the times computed from the frequency.
  2. Today: the queue position and the Join button for a video visit; Consents: read and sign; Vaccines: the card and the next dose.

Staff: check in, see duties, swap a shift

  1. Home › Check in / Check out (attendance).
  2. Duty: the roster for the coming weeks; Ask to swap: choose the colleague and, optionally, the duty taken in exchange; the colleague accepts in their app and the department approves.
  3. Tasks: the ward’s nursing tasks and calls for help; Done from the phone.

Staff: self-service

  1. More › Leave (request, balance), Payslips, Expenses (photo of the receipt), Help desk tickets.

Staff: record where you are

  1. Where I am: pick the zone, or scan the QR at the door; with the Wi-Fi controller feed it is automatic.
  2. The charge nurse sees the team on the map under Patients › Staff Locations.

See also: Patient Portal Nursing Station & Barcode eMAR Staff, Roster, Attendance & Payroll Help Desk

← Patient Portal Hospital Website →